Messaging Consent

SMS / Messaging Consent

How we obtain opt-in before sending text messages

Opting in to text messages is never required.

You can use every part of Manyger — and a customer can book an appointment — without agreeing to receive any SMS. Consent to messaging is always a separate, optional choice. It is never a condition of creating an account, purchasing, booking, or receiving service, and it is never bundled with our Terms, Privacy Policy, or any other agreement. Reply STOPanytime to opt out. Msg & data rates may apply; frequency varies.

1. A business's customers — verbal opt-in, and the booking happens either way

Manyger is an AI receptionist used by small businesses. Most text recipients are a business's own customers. When our AI receptionist answers a call and books an appointment, it asks a separate, standalone question before finishing — and completes the booking whether the caller says yes or no:

“Would you like a text confirmation and a reminder? You can reply STOP anytime — either way is totally fine.”

We send confirmation and reminder texts only if the caller agrees. Because the appointment is booked regardless of the answer, messaging consent is provably not a requirement of receiving service. We never treat booking, purchase, or any other action as implied consent, and the customer can reply STOP at any time. If a customer texts the business first, that message is their opt-in for our reply on that channel.

2. Business owners — a separate, optional checkbox during onboarding

A business owner may optionally opt in to operational texts (appointment alerts, daily briefings, account notifications) during onboarding. The SMS toggle is off by default; turning it on reveals a phone field and a consent checkbox with this exact language:

“I agree to receive SMS from Manyger. Msg & data rates may apply. Reply STOP anytime.”

Manyger onboarding Notify screen: an optional Text Messages (SMS) toggle and a separate consent checkbox, with a Continue to Dashboard button that finishes onboarding whether or not SMS is enabled — The onboarding “Notify” step. SMS is off by default — it is shown here enabled only to display the exact consent language. The **“Continue to Dashboard”** button finishes onboarding and opens the full app **whether or not** SMS is turned on, so opting in is never required to use Manyger.

Sample messages

“Hi Sarah, this is a reminder from Blk Dot Coffee — your appointment is tomorrow at 2:00 PM. Reply C to confirm, or call us to reschedule. Reply STOP to opt out.”
“Your Haircut with Maria at K-Top Hair is confirmed for Jul 8 at 3:30 PM. Reply STOP to opt out.”
“Hi Alex, thanks for visiting Sparkle Clean! How did we do? [review link] Reply STOP to opt out.”

Opting out and getting help

Reply STOP to any message to unsubscribe immediately; we process opt-outs automatically and stop future messages. Reply HELP, call (855) 679-1496, or email support@getmanyger.com for assistance. Message and data rates may apply. See our Privacy Policy (§10.5) and Terms (§7.1) for the full messaging policy.